Experienced services for individual success.


Support

Development

Consulting


Support

Choose your level of individual support


We critically scrutinize the idea of outsourced call centres. Instead we assign you an account manager with distinct online and on-site experience who understands your daily business. Based on the required level of service, your dedicated person will support you throughout the whole process of event planning, from organization to onsite realization.

Thanks to our experience, we understand complexity of event management and recognize time-critical activities in the planning process. Your account manager is also responsible to plan and define together with you an individual training agenda at beginning of our cooperation. Nevertheless, we have created easy-to-learn solutions with clear and familiar interfaces, hence we are confident that you will effortlessly complete training steps and naturally achieve desired outcomes.

Training and support packages can be ordered à la carte and thanks to our efficient and transparent time tracking tools you will constantly keep an eye on time spending. Same transparency is enhanced by an interactive helpdesk tickets system which allow us to efficiently manage internal resources and successfully deliver support to you.

Key Features at a glance

  • Individual support levels
  • Experienced conference specialists
  • Dedicated contact and support person
  • Definition of training steps
  • Individual training agenda
  • Online/onsite training sessions
  • Transparent time tracking
  • Efficient ticket system
  • Immediate response time

Development

Benefit from ongoing development


Our software engineers developed our platform from scratch and raised it for almost a decade. In parallel the software has been growing with the input of our customers. Besides aiming at a constant enhancement of the already existing solutions we daily dedicate our time and resources to customize and adapt the software in order to meet specific client requirements.

We daily challenge ourselves in order to deliver tailor made solutions through seamlessly customization and technical adaptation processes. The outcome of this ongoing process is a progressively growing complexity and efficiency of our infrastructures besides of course a most valuable enhancement of our knowledge and experience in the event management industry. Almost all of our online solution can be seamlessly integrated to onsite technologies and whether requested linked to existing applications.

Key Features at a glance

  • In-house software engineering and maintenance
  • Team of experienced IT engineers
  • Tailor-made software solutions
  • Ongoing development for all platform clients
  • Interfacing to existing applications
  • Regular and accurately described feature releases

Consulting

Individual advice for optimized processes


Each cooperation starts with understanding your expectations. We analyze your thoughts and we love to exchange our experience with you to optimize your daily processes. We take time to understand your needs, we use proven methodologies to help you achieve your goals, reduce bottlenecks and optimize costs.

We make the implementation process and the impact onto your current solution as smooth and effective as possible thereby your dedicated account manager together with the supporting technicians will accompany you through this process and make sure that the solution provided corresponds to your expectations.

Key Features at a glance